faq

FAQS

At Acegainmine, we understand that investing can be complex and confusing. That's why we've compiled a list of frequently asked questions (FAQs) to help you make informed decisions about your investments. Our FAQ covers topics such as account setup, deposit and withdrawal, investment options, risk management, and more. We aim to provide you with comprehensive answers to all your investment-related queries, ensuring that you have a seamless and hassle-free investing experience.

What is Acegainmine?

Acegainmine is a smart, high-frequency and algorithmic trading platform. Our system is designed to make just a tiny profit on each transaction, but through sheer speed and volume, we generate large returns. Hence, we don’t risk a lot but we do profit a lot. You can learn more in the About us section.

Is Acegainmine a registered an legal company?

Yes, Acegainmine is registered in the Canada as "Acegainmine.com" with the following registration number: 11390653

Who can be our client?

Any individual who has reached the legal age can become a client of Acegainmine.com. You do not require any special knowledge about the investment market to use our services.

How can i open my Acegainmine.com account?

To become our client you will need to fill out the registration form with all the required information and accept our terms of service. The registration form is located here.

May i open several accounts in your program?

No, only one account per physical person is allowed. If there are multiple persons who are living in the same household their accounts must not be referred to each other. If this rule is violated all involved accounts will be blocked without an option to refund the involved funds.

How to invest?

After authorization you have to log in and navigate to the deposit page. There you will be presented with the deposit form. Enter the deposit amount and click on "Make a Deposit". The payment details will be generated and you will have to complete the payment form your chosen wallet.

How much can i invest?

You can make a deposit starting from just $50 and there are no maximum limits.

How many deposit can i have simultaneously?

The deposit count is not limited. Each of your deposits is treated individually and has its own profit accrual times.

How long is the investment duration?

The 100% hourly investment package has an unlimited investment duration. For the other packages, accruals are calculated hourly or daily until the plan is finished. This means you can withdraw your accruals either hourly or daily, according to the plan you’ve chosen. The minimum investment period is 10 hours.

When will my deposit be activated?

Your deposit will be activated after the transaction has at least 1 confirmation. This process usually takes from 10 minutes to 2 hours. You can read more information here: http://bitcoinsimplified.org/learn-more/confirmations

What if after confirmation my deposit is still not active?

In such case, please send us a message from our contact page or via support@Acegainmine.com Include the following data: 1) Your username 2) The exact amount of the deposit in BitCoin 3) The address, to which the payment was sent 4) The transaction ID/Hash (TXID)

When will the first profit be generated?

Profit accruals are generated on an hourly or daily basis, the first accrual can be available after 1 hour from the moment your deposit is activated.

How to change my E-mail address?

You must contact our support and we will resolve this issue.

How can i change my password?

You can change your password from your Dashboard by navigating to the Account Settings.

I can't access my account! What to do?

Check the login data: your username and password. If you have lost your password use the password reset function, which is located below the login form. Click on the Forgot Password link, type your E-Mail and you'll receive instructions in your E-Mail on how to reset your password.

How can i withdraw funds?

Access your personal account using your email and password and click on the Withdraw Funds button. After that you will be presented with the withdraw request form.

What is the minimum amount i can withdraw?

You can create a request for withdrawal of any amount that is equal to or greater than $20.

After i make a withdrawal, when will the funds be sent to my BitCoin wallet?

All payment processing is fully automated, which means that you will get paid immediately after creating your query.

Do you charge any withdrawal fees?

No, our clients do not have to bear any fees while withdrawing their funds.

I made a withdraw, but it is still pending! What to do?

The most likely cause of the payment delay is an invalid Bitcoin address. If the payment has an error it needs to be checked manually and this process may take up to 24 hours.

My withdrawal has been processed, but i'm yet to receive funds, why?

All cryptocurrency transactions are processed after the network confirmation. Just wait a little bit.